Privacy Policy

Last Updated: 1st Aug 2025  |  Effective Date: 2nd July 2025

Welcome to Luxir.in

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. What Information We Collect

a. Information You Provide Directly:

• Name, email address, phone number
• Company details

b. Automatically Collected:

• IP address
• Browser type and version
• Device and usage data
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and manage access to the Luxir platform
• Process subscriptions and contact you
• Communicate system updates and service messages
• Improve user experience and platform functionality
• Comply with legal and contractual obligations

We do not sell your personal data under any circumstances.

3. Third-Party Services

We may share your data with trusted third parties for purposes such as:

• Communication APIs (e.g., WhatsApp Cloud by Meta)
• Analytics and infrastructure (e.g., Google Cloud, Vercel)

All third-party providers act on our behalf under strict data processing agreements.

4. Data Sharing & Disclosure

• To service providers acting under confidentiality agreements
• When required by law or legal processes
• With your consent or at your request

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no system is entirely immune to security threats.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal and financial obligations
• Resolve disputes and enforce agreements

7. Your Rights

As a data subject, you have the right to:

• Access and correct your data
• Request deletion or restriction of processing
• Object to certain processing activities
• Request data portability
• File a complaint with your data protection authority

To exercise these rights, email us at pranjal@luxir.in.

8. Cookies

We use cookies to personalize content, analyze usage, and improve platform functionality. You can manage your cookie preferences through your browser settings Cookie Policy.

9. Contact

If you have any questions or concerns about this Privacy Policy, contact us at:

• Email: pranjal@luxir.in
• Website: https://luxir.in